Quality management systems — Fundamentals and vocabulary
质量管理体系 - 基础和词汇
发布日期:
2015-09-22
ISO 9000:2015描述了普遍适用于以下领域的质量管理的基本概念和原则:
通过实施质量管理体系寻求持续成功的组织;
寻求对组织持续提供符合其要求的产品和服务的能力充满信心的客户;
寻求对其供应链充满信心的组织,相信其产品和服务要求将得到满足;
寻求通过对质量管理中使用的词汇的共同理解来改善沟通的组织和相关方;
根据ISO 9001的要求进行合格评定的组织;
质量管理培训、评估或建议的提供者;
相关标准的制定者。
ISO 9000:2015规定了适用于ISO/TC 176制定的所有质量管理和质量管理体系标准的术语和定义。
ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:
organizations seeking sustained success through the implementation of a quality management system;
customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
organizations seeking confidence in their supply chain that their product and service requirements will be met;
organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
organizations performing conformity assessments against the requirements of ISO 9001;
providers of training, assessment or advice in quality management;
developers of related standards.
ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.