首页 馆藏资源 舆情信息 标准服务 科研活动 关于我们
现行 ISO/TS 23686:2022
到馆提醒
收藏跟踪
购买正版
Service excellence — Measuring service excellence performance 卓越服务-衡量卓越服务绩效
发布日期: 2022-10-06
本文件规定了衡量卓越服务绩效的指标和方法。
This document specifies metrics and methods of measuring service excellence performance.
分类信息
关联关系
研制信息
归口单位: ISO/TC 312
相似标准/计划/法规
现行
ISO/TR 7179-2023
Service excellence — Practices for achieving service excellence
卓越服务——实现卓越服务的实践
2023-10-31
现行
BS PD CEN/TS 16880-2015
Service excellence. Creating outstanding customer experiences through service excellence
卓越服务 通过卓越的服务创造卓越的客户体验
2015-12-31
现行
KS S ISO/TS 24082
서비스 우수성 — 탁월한 고객 경험을 달성하기 위한 우수한 서비스 디자인
卓越服务——设计卓越服务 实现卓越客户体验
2024-05-31
现行
ISO/TS 24082-2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
设计卓越的服务和卓越的客户体验
2021-06-10
现行
GB/Z 43427-2023
优质服务 设计高品质服务以实现极致顾客体验
Service excellence—Designing excellent service to achieve outstanding customer experiences
2023-11-27
现行
BS ISO 23592-2021
Service excellence. Principles and model
卓越服务 原则和模式
2021-06-23
现行
ISO 23592-2021
Service excellence — Principles and model
卓越服务-原则和模式
2021-06-17
现行
KS S ISO 23592
서비스 우수성 — 원칙 및 모델
卓越服务——原则与模式
2024-05-31
现行
GB/T 42185-2022
优质服务 原则与模型
Service excellence—Principles and model
2022-12-30
现行
AWWA ACE61842
Focusing the Utility on Excellent Customer Service
专注于卓越的客户服务
2005-06-17
现行
DIN SPEC 77224
Achieving Customer Delight Through Service Excellence
通过卓越的服务实现客户满意度
2011-07-01
现行
AWWA DSS58694
Unidirectional Flushing: Operational Excellence at EPCOR Water Services
单向冲洗:EPCOR Water Services的卓越运营
2003-10-01
现行
AWWA ACE70685
Excellence, Service and Leadership: Foundations for a Career in Water Quality Research
卓越、服务和领导力:水质研究职业生涯的基础
2009-11-01
现行
AWWA IMTECH62907
Delivering Service Excellence by Focusing on Going "Back to the Basics" In the Call Center
专注于呼叫中心的“回归基础” 提供卓越服务
2006-03-01
现行
SME MS910533
Improving The Manufacturing Enterprise: Applying "Design For Excellence" To An Aircraft Service Shop
改进制造企业:将“卓越设计”应用于飞机维修车间
1991-06-01
现行
AWWA JOINT53587
Passport to Excellence: Providing Seamless Customer Service Through a Utility System Call Center
卓越通行证:通过公用事业系统呼叫中心提供无缝的客户服务
2001-01-01
现行
MIL MIL-DTL-3943/412
MEDAL, PLEDGE TO EXCELLENCE, ASSISTANT SECRETARY FOR PREPAREDNESS AND RESPONSE, DEPARTMENT OF HEALTH AND HUMAN SERVICE
奖章 卓越承诺 卫生和公众服务部准备和响应助理部长
2019-01-23
现行
MIL MIL-DTL-11589/708
RIBBON, PLEDGE TO EXCELLENCE, ASSISTANT SECRETARY FOR PREPAREDNESS AND RESPONSE, DEPARTMENT OF HEALTH AND HUMAN SERVICE
RIBBON 卓越承诺 卫生和公众服务部负责准备和响应的助理部长
2018-11-14
现行
MIL MIL-DTL-11484/423
LAPEL BUTTON, PLEDGE TO EXCELLENCE, ASSISTANT SECRETARY FOR PREPAREDNESS AND RESPONSE, DEPARTMENT OF HEALTH AND HUMAN SERVICE
翻领钮扣 卓越承诺 卫生和公众服务部准备和响应助理部长
2019-01-23
现行
AWWA ACE58186
Aligning Your Stars after Reorganization - Pursuing Operational Excellence through Organizational Design and Performance Measures
重组后调整你的明星——通过组织设计和绩效衡量追求卓越运营
2003-06-15