Information technology - Service management, Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
信息技术服务管理第3部分:ISO/IEC 20000-1范围定义和适用性指南
Adopts ISO/IEC 2000-3:2012, which includes practical guidance on scope definition, applicability and demonstration of conformity to the requirements in AS ISO/IEC 20000.1. Guidance on the different types of conformity assessment and assessment standards is included.