该欧洲标准为FM组织提供了关于开发和改进其流程以支持主要流程的指导。 本标准还规定了基本原则，描述了高级通用FM流程，列出了战略，战术和操作流程，并提供了流程工作流程的示例。 该标准是从FM流程中的所有利益相关者的受众的主要流程，需求角度来看的

This European standard provides guidance to FM organisations on the development and improvement of their processes to support the primary processes. This standard also sets out basic principles, describes high-level generic FM processes, lists strategic, tactical and operational processes and provides examples of process workflows. This standard is written from a primary processes, demand perspective for an audience of all stakeholders in FM processes.