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汽车售后服务评价规范 Specification for assessment of automobile after-sales service
发布日期: 2018-09-17
实施日期: 2019-04-01
本标准规定了汽车售后服务评价的评价原则、评价指标、评价流程、评价方法和评价结果等要求。本标准适用于汽车售后服务评价活动
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