介绍性文本1.引证和推荐2.解释3.指定官员4.提出服务投诉的程序5.收到服务投诉和受理后的行动6.提出服务投诉的期限和保管权7.监察员对受理的审查8.本条例的适用性（如果通过方式提出了进一步的问题）投诉的数目9.有关服务投诉的决定10.对有关服务投诉的决定提出上诉11.提出上诉的期限12.监察员对不进行上诉的决定的复核13.上诉的裁定14.有关决定和裁定的程序15.有关重新考虑的程序16.授权国防委员会的职能

Introductory Text1.Citation and commencement2.Interpretation3.Specified officer4.Procedure for making a service complaint5.Action on receipt of a service complaint and admissibility6.Period for making a service complaint and power to stay7.Ombudsman’s review of admissibility8.Application of these regulations where further matters raised by way of complaint9.Decisions on a service complaint10.Appeal against decisions on a service complaint11.Period for bringing an appeal12.Ombudsman’s review of a decision not to proceed with an appeal13.Determination of appeals14.Procedure with respect to decisions and determinations15.Procedure with respect to reconsiderations16.Delegation of functions by the Defence CouncilSignatureExplanatory Note