ASQ Z1。11-2011规定了质量体系要求，其中教育组织需要对其设计、开发、提供教学、评估学生、支持研究、提供公共服务和维持其支持服务的能力建立信心，以满足教育要求、满足客户和相关方的期望，并且需要遵守适用的法律法规要求。ASQ/ANSI/Z1。11是关于教育组织中学习、学习、教学、培训和管理为社区创造价值的人。对创造价值的感知是指满足要求的程度（质量）。组织的高级领导对他们分配的资源（管理）负责。（与每个组织的行政系统和流程）相互作用。

ASQ Z1.11-2011 specifies quality system requirements where an education organization:needs to establish confidence in its ability to design, develop, deliver instruction, evaluate students, support research, provide public service, and maintain its support services to fulfill education requirements, satisfy customers, and meet expectations of interested parties, andneeds to maintain conformity to applicable legal and regulatory requirements.ASQ/ANSI/ Z1.11 is about people in education organizations who study, learn, teach, train, and administer to create value for their community.The perception of value created is the degree to which requirements are fulfilled (Quality). The organization's senior leaders are accountable for resources they allocate (Management). The organization's academic and administrative processes interact with each other (System).