在阿拉巴马州的大多数地区，多年来一直观察到，热泵安装符合经批准的暖通空调（HVAC）承包商应用和安装热泵系统的指南。自1964年以来，已经实施了各种计划来监控经销商是否遵守常识标准，以确保优质热泵安装，从而为客户提供舒适性、设备可靠性和运行经济性。讨论这些计划的历史概述。主要重点是总结1995年和1996年实施的项目，以观察和监测热泵设备应用和安装中的现场问题。电子存档的“客户满意度调查表”是1995年项目的基础。 1996年的项目实施了“经销商投诉表”，以跟踪客户对热泵设备安装质量和性能的投诉。关键词:1997年，质量控制，国内，热泵，安装，美国，性能，计算机程序，历史引文:研讨会，ASHRAE交易，第103卷，第2部分，波士顿1997

Compliance of heat pump installations to Guidelines for Application and Installation of Heat Pump Systems by approved heating, ventilating, and air conditioning (HVAC) contractors has been observed for many years in most regions of Alabama. Since 1964, various programs have been implemented to monitor dealer compliance with commonsense criteria to ensure quality heat pump installations that provide for customer comfort, equipment reliability, and economy of operation. Discusses a historical overview of these programs. The primary focus is on the summary for programs implemented in 1995 and 1996 to observe and monitor field problems in application and installation of heat pump equipment. An electronically filed "customer satisfaction survey form" was the basis for the 1995 program. The 1996 program implemented a "dealer complaint form" to track customer complaints regarding the quality and performance of heat pump equipment installations.KEYWORDS: year 1997, Quality control, domestic, heat pumps, installing, USA, performance, computer programs, history