建筑消耗了世界40%的能源。根据所选择的历史参考资料，在过去几百年中，情况要么没有改变，要么变得更糟。这种消费水平已经无法忍受。建筑行业正在发生革命性的变化:高性能建筑。建造这些建筑需要我们这些构思、设计、建造和运营它们的人以截然不同的方式工作。我们工作方式的这种变化与美国需要的变化是一样的。 美国制造业首次面临全球竞争。与进口产品相比，对平庸的美国产品的容忍度下降，这种情况现在也发生在建筑行业，因为人们要求建筑性能更好，同时消耗更少的能源。零是目标。本文将解释从成熟的产品开发实践中吸取的经验教训，以及现在开始在建筑行业有效使用的内容。具体而言，本文将重点介绍两种最佳实践: 打破架构、工程和施工之间的职能筒仓，通过跨职能团队以更少的成本完成更多的工作。另一个最佳实践是让这些团队了解“高绩效”对客户、将在大楼工作并为大楼付款的人意味着什么；这种做法有助于团队将这些知识转化为可衡量的绩效标准，他们可以致力于并专注于成功。引用国家法律适用的案例- 在以客户为中心的艺术需求收集和“产品开发”方法中，本文将揭示建筑行业如何将自己转变为一个高绩效、以客户为中心的团队。引文:内华达州拉斯维加斯ASHRAE会议论文

Buildings consume 40% of the world's energy resources. Depending on the historical references chosen, this has either not changed or has gotten worse over the past few hundred years. This consumption level is no longer tolerable. Revolutionary change is coming to the building industry: High Performance Buildings. Creating these buildings will require those of us who conceive, design, build and operate them to work much differently. This change in the way we work is the same as the changes required for the U.S. manufacturing industry when facing global competition for the first time. That same loss of tolerance for mediocre U.S. products compared to imports is now happening to the building industry as people demand that buildings perform better while consuming much less energy. Zero is the goal. This paper will explain the lessons learned from proven product development practices and what is now beginning to be effectively used in the building industry Specifically, it will focus on two best practices: breaking down the functional silos between architecture, engineering, and construction and accomplishing more with less through cross-functional teams. The other best practice allows these teams to learn what "High Performance" means to customers, the people who will work in and pay for the building; this practice helps teams transform that knowledge into measurable performance criteria they can commit to and focus on for success. Citing case histories of the application of state-of-the-art customer-focused needs gathering and "product development" methods, this paper will reveal how the building industry can transform itself into a high performance, customer-focused team.