一家铁路货车制造商将焊接培训作为提高质量的关键要素。培训过程使用了几个补充要素:制定明确的质量标准、定义焊工资格要求、培训监督和管理人员以支持和加强焊接质量工作、建立焊接学校进行详细培训和测试，以及选择和培训焊工培训师。管理层的详细规划和承诺使培训过程成功。 它为所有部门参与改善三家工厂焊接质量的工作提供了框架。

A RAILROAD FREIGHT CAR BUILDER USED WELDING TRAINING AS A KEY ELEMENT IN ITS EFFORTS TO IMPROVE QUALITY. THE TRAINING PROCESS USED SEVERAL COMPLEMENTARY ELEMENTS: ESTABLISHMENT OF CLEAR QUALITY STANDARDS, DEFINITION OF WELDER QUALIFICATION REQUIREMENTS, TRAINING OF SUPERVISION AND MANAGEMENT TO SUPPORT AND TO ENHANCE THE WELD QUALITY EFFORTS, ESTABLISHMENT OF A WELDING SCHOOL FOR DETAILED TRAINING AND TESTING, AND SELECTION AND TRAINING OF WELDER TRAINERS. THE DETAILED PLANNING AND COMMITMENT BY MANAGEMENT MADE THE TRAINING PROCESS SUCCESSFUL. IT PROVIDED THE FRAMEWORK FOR ALL DEPARTMENTS TO PARTICIPATE IN AND CONTRIBUTE TO THE EFFORTS TO IMPROVE WELD QUALITY AT THREE PLANTS.