ISO/IEC 25064:2013描述了用户需求报告的通用行业格式（CIF），并提供了其内容和格式的规范，包括要提供的内容元素。用户需求报告包括从与用户需求相关的各种来源收集和记录信息，以及将这些信息分析和集成到综合用户需求中。 用户需求报告适用于软件和硬件系统、产品或服务（不包括通用产品，如显示屏或键盘）。这些内容元素旨在用作ISO 9241等开发过程产生的系统级文档的一部分- 210和ISO/IEC JTC 1/SC 7过程标准。用户需求是建立用户需求的主要输入。 用户需求报告旨在作为开发过程（如ISO 9241-210和ISO/IEC JTC 1/SC 7过程标准）产生的系统级文件的一部分。

ISO/IEC 25064:2013 describes the Common Industry Format (CIF) for user needs reports, and provides specifications for their contents and format, including the content elements to be provided. User needs reports include both the collection and documentation of information from various sources relevant to user needs, and the analysis and integration of this information into consolidated user needs. User needs reports are applicable to software and hardware systems, products or services (excluding generic products, such as a display screen or keyboard). The content elements are intended to be used as part of system-level documentation resulting from development processes such as those in ISO 9241-210 and ISO/IEC JTC 1/SC 7 process standards. User needs are a major input into the establishment of user requirements. User needs reports are intended to be used as part of system-level documentation resulting from development processes such as those in ISO 9241-210 and ISO/IEC JTC 1/SC 7 process standards.