沟通与水有关的风险可能很复杂。成功地 要想把这个词说出来，就要知道它的多样性 群体的文化水平、具体 观众的关注，最好的表达方式， 以及观众对“专家”的看法虽然有几篇文章 解决了与饮用水相关的健康风险沟通问题 令人担忧的是，目前还没有全面的同行评议出版物 批判性地研究了关于沟通的经验教训 这些风险。 在为期两天的研讨会上，来自 美国、加拿大和英国聚集在一起讨论 经验教训和新出现的问题，以便为 改善与水有关的健康风险沟通。讲习班参与者 强调水务公司需要教育员工 风险沟通的重要性，风险沟通应 是董事会级别的责任，获得足够的资源。公用事业 管理者也可以借鉴其他行业的经验来提高效率 从他们所学到的教训中学习，并在其基础上再接再厉。包括16个参考文献，图。

Communicating water-related risks can be complex. Successfully getting the word out depends on knowing diverse factors such as the literacy level of the group, specific concerns of the audience members, the best method of delivery, and audience perception about "experts." Although several articles have addressed drinking water-related health risk communication concerns, no comprehensive peer-reviewed publication has critically examined the lessons learned about communicating these risks. In a two-day workshop, researchers and practitioners from the United States, Canada, and the United Kingdom gathered to discuss lessons learned and emerging issues to develop recommendations for improving water-related health risk communication. Workshop participants stressed that water utilities need to educate their staff on the importance of risk communication and that risk communication should be a board-level responsibility receiving adequate resources. Utility managers could also look to the experience of other industries to learn from and build on the lessons they have learned. Includes 16 references, figure.