This powerpoint presentation begins by providing a brief overview of the Management Assessment Profile (MAP) to Quality program,
a set of standards to
instill professional
consistency and
a peer-to-peer
support system to
expand growth and
knowledge capacities
of the organization. The MAP 5x5 Quality Matrix is presented and includes 5 selected values: vision;
client service;
leadership; technical management; and, community. Operations, maintenance, and
management standards are presented, along with an achievement system, and buying in and getting it all done.