本文档描述了面向客户的健康云服务的一组核心云服务协议。 本文档涵盖了一项面向客户的云服务协议，可用于使用健康云服务的医疗机构和公共卫生中心。 本文档定义了健康云服务协议中的关键特征，这些特征对于提供最佳健康/医疗保健管理功能必不可少。隐私和安全功能不在本文件的范围内，ISO/TR 21332对其进行了介绍。 本文件的目的是介绍参与在医院或医疗机构实施云计算的利益相关者需要考虑的事项（例如，云类型、组件、关键特征）。本文档的潜在用户主要是1）医院的IT经理，2）医院管理人员，以及3）向医疗机构提供服务的云服务提供商和云合作伙伴。

This document describes a core set of cloud service agreements for customer-oriented health cloud services. This document covers a customer-oriented cloud service agreement that can be used in healthcare organizations and public health centers that use health cloud services. This document defines key characteristics in the health cloud service agreement that are indispensable in providing optimal health/healthcare management functionalities. Privacy and security features are considered outside the scope of this document and are covered in ISO/TR 21332. The purpose of this document is to present matters to be considered (e.g., cloud type, components, key characteristics) by stakeholders involved in the implementation of cloud computing in hospitals or healthcare organizations. The potential users of this document are mainly 1) IT managers of hospitals, 2) hospital management, and 3) cloud service providers and cloud partners that provide services to healthcare institutions.