ITSMF. Planning to implement service management pocketbook
ITSMF 计划实施服务管理pocketbook
发布日期:
2004-03-09
本出版物是任何计划实施服务管理的人的理想起点。该出版物是ITIL计划实施服务管理书的浓缩版。
This publication is an ideal starting point for anyone planning to implement service management. The publication is a condensed version of the ITIL Planning to Implement Service Management book.