现行

GB/T 39734-2020

政务服务“一次一评”“一事一评”工作规范
Specification for evaluation of “on-the-spot” and “online” administrative Service

2020-12-14

现行

SB/T 11226-2021

洗染业O2O服务流程及规范
Standard process and specification of online to offline service for laundry services

2021-01-06

现行

GB/T 41409-2022

村级公共服务中心服务规范
Service specification of village public service center

2022-04-15

现行

SB/T 10936-2012

轮胎网上交易服务经营规范
Tyre online trading service-management specification

2013-01-23

现行

GB/T 36735-2018

社区便民服务中心服务规范
Specification for convinient service center of community

2018-09-17

现行

GH/T 1121-2015

庄稼医院科技服务规范
Technology service specification on the agricultural information and technology service center

2015-12-30

现行

GB/T 36114-2018

政务服务中心进驻事项服务指南编制规范
Specifications for service items guideline of administrative service centre

2018-03-15

现行

GB/T 36112-2018

政务服务中心服务现场管理规范
Specification for service site management of administrative service centre

2018-03-15

现行

GB/T 32312-2015

银行业客户服务中心服务评价指标规范
Service evaluation index specification for customer service center of bank industry

2015-12-28

现行

GB/T 32314-2015

商业银行客户服务中心服务外包管理规范
Management specification for customer service center outsourcing service of commercial banks

2015-12-28

现行

GB/T 40762-2021

政务服务满意度评价规范
Evaluation specification of administrative service satisfaction

2021-10-11

现行

GB/T 40754-2021

商场公共设施服务规范
Specification for service of public facilities in shopping center

2021-11-26

现行

GB/T 36113-2018

政务服务中心服务投诉处置规范
Specification for complaint-handling of administrative service centre

2018-03-15

现行

SB/T 10981-2013

家政服务网络中心运营管理规范
Operation and management specifications of domestic service network center

2013-04-16

现行

YD/T 2823-2015

呼叫中心服务质量和运营管理规范
Contact center service quality and operation management specification

2015-05-05

现行

GB/T 41375-2022

农村文化活动中心建设与服务规范
Specification of construction and service for rural culture activity center

2022-03-09

现行

GB/T 38699-2020

村级公共服务中心建设与管理规范
Construction and management specification of village public service center

2020-03-31

现行

GB/T 39052-2020

公共资源拍卖中心运行服务规范
Specifications for operation and service of public resources auction center

2020-07-21

现行

SB/T 10980-2013

家政服务网络中心建设技术规范
Constructing technical specifications of domestic service network center

2013-04-16

现行

GB/T 32169.3-2015

政务服务中心运行规范　第3部分：窗口服务提供要求
Specification for operation of administrative service centre—Part 3:Requirements for counter services

2015-10-12