Learning services outside formal education. Service requirements-Part 1: Service requirements
正规教育之外的学习服务 服务要求
发布日期:
2017-10-12
BS ISO 29993:2017规定了正规教育以外的学习服务要求,包括所有类型的终身学习(例如职业培训和公司内部培训,外包或内部培训)。这些服务包括学习服务提供商(LSP)向学习者本人以及代表学习者获取服务的赞助者提供的任何学习服务。这类服务的关键特征是定义学习目标和评估服务,以及与学习者的互动。
学习可以是面对面、通过技术进行,也可以两者兼而有之。如果学习服务提供商是除学习服务外还提供产品(即商品和服务)的组织的一部分,则本文件仅适用于学习服务。本文件不针对作为正规教育系统一部分提供学习服务的学校、学院和大学,但它可以作为反思和自我评估的工具对它们有用。交叉引用:ISO 29991:2014 ED1ISO/TR 22411:2008 Ed 1ISO 29990:2010ISO 21001购买时可用的所有现行修订版均包含在本文件的购买中。
BS ISO 29993:2017 specifies requirements for learning services outside formal education, including all types of life-long learning (e.g. vocational training and in-company training, either outsourced or in-house). These include any learning services provided by a learning service provider (LSP) that are addressed to learners themselves, as well as to sponsors who are acquiring the services on behalf of the learners. The key features of these kinds of services are that the goals of learning are defined and the services are evaluated, and that they involve interaction with the learner. The learning can be face-to-face, mediated by technology, or a blend of both.In cases where the learning service provider is part of an organization that delivers products (i.e. goods and services) in addition to learning services, this document only applies to learning services.This document is not aimed at schools, colleges and universities providing learning services as part of a formal education system, but it can be useful to them as a tool for reflection and self-evaluation.Cross References:ISO 29991:2014 ED1ISO/TR 22411:2008 Ed 1ISO 29990:2010ISO 21001All current amendments available at time of purchase are included with the purchase of this document.