本powerpoint演示文稿首先简要概述了“婴儿潮一代”退休导致的劳动力短缺，以及我们的水务管理人员目前面临的挑战。大辛辛那提水厂（GCWW）任务 提供愿景声明，以及GCWW的价值观和成功课程，包括以下主题:管理勇气；激励他人；听；建立有效的团队；管理和测量工作；以客户为中心；道德和价值观；冲突管理；代表团还有，通知。包括数字。

This powerpoint presentation begins by providing a brief overview of the workforce labor shortage due to retiring "baby boomers", and the current challenges our water utility managers are facing. The Greater Cincinnati Water Works (GCWW) mission and vision statement is provided, along with GCWW's values and its Lessons for Success Program that includes the following topics: managerial courage; motivating others; listening; building effective teams; managing and measuring work; customer focus; ethics and values; conflict management; delegation; and, informing. Includes figure.