BS EN ISO 24504:2016 specifies methods to determine an appropriate sound pressure level range
for spoken announcements in environments where ambient noise is less than 80 dB. The specified
methods follow the concepts of ISO/IEC Guide 71 and includes consideration of older persons with
decreased hearing ability to determine sound pressure levels of spoken announcements. The spoken
speech levels that are specified in this International Standard are for products and public-address
systems. To improve the accessibility and usability of products, spoken announcements must not only
be audible but also presented at comfortable speech levels.The target products that present spoken announcements are consumer products such as electronic home appliances, information and communication technology services, and products providing services for
general users in public facilities indoors and outdoors such as train stations, airports, meeting rooms,
amusement parks, and fairs.This International Standard is not applicable to products providing private information such as
automated teller machines in public spaces.This International Standard is applicable when a loudspeaker producing a spoken announcement is
located a short distance from the user in an environment where the sound pressure level with a standard
frequency weighting A of ambient noise does not exceed 80 dB. This International Standard is applicable
to spoken announcements that are audible to persons with normal hearing for their age when presented
by a target product under quiet and anechoic conditions. This International Standard is applicable for
both recorded voice and synthetic speech announcements.This International Standard does not specify sound pressure levels of spoken announcements for
systems with automatic sound pressure level control to compensate for fluctuating ambient noise levels.This International Standard is not applicable to spoken announcements heard through headphones or earphones, or to spoken announcements heard with the ear close to the speech sound source, such as
in ear speakers specified in IEC 60268-7. This International Standard considers only the audibility of
speech and not the process of speech understanding.This International Standard does not specify the sound pressure levels of spoken announcements
presented in emergency situations such as signals for fire alarms, gas leakage, and crime prevention;
those are covered in ISO 7240-16 and ISO 7240-19. This International Standard does not specify the
sound pressure levels of spoken announcements in automobiles; those are covered in ISO 15006.NOTE 1 A spoken announcement presented in a repetitive manner from a product such as electronic home appliance is presumed to be heard as an auditory sign but not as a message and is therefore usable with a lower sound pressure level of the spoken announcement than this International Standard specifies.NOTE 2 It is known that the word recognition performance of native speakers of the language of the
announcement is better than that of non-native speakers.Cross References:ISO 389-1ISO 1996-1ISO 3382-2:2008ISO 8253-1IEC 60050-801IEC 60268-16IEC 61260IEC 61672-1ISO 9921:2003ISO/IEC Guide 71:2001ISO/TR 22411:2008IEC 60268-7:2010ISO 7240-16:2007ISO 7240-19:2007ISO 15006:2011ITU-T P.800ISO 7029:2000ISO 1999:2013ISO 18233:2006All current amendments available at time of purchase are included with the purchase of this document.