Educating consumers is key to maintaining adequate
and cleaner water supplies now and into the
future. Thus, all utilities can, and should, be
involved in educating their customers about water
treatment and watershed protection. The options in
this article, which describes the educational programs
of Des Moines (Iowa) Water Works, can be easily
adapted by any utility to meet this vital goal.
The author addresses the problem of people making
poor environmental choices that can lead directly to
pollution in watersheds and shows ways utilities can
teach the people in their watersheds about becoming
better environmental stewards. Keeping pollution out
of source water can lead to a reduction in the cost of
treating water, enhanced water recreational opportunities,
and better public health. Includes 2 references.