This article provides water utility managers
with guidance on alternative measures of
water use and how these measures, or metrics,
can be most appropriately used for comparing
and evaluating water efficiency. There is currently
no universally perfect metric for describing
water use, but several metrics are better
than per capita use in terms of the available
data's accuracy and informational value.
Water utilities and regulators have an
increasing need for meaningful performance
indicators and benchmarks for measuring and
comparing water use. Significant improvements
in the ability of water utilities to reduce
"definitional noise" in monitoring and comparing
water usage rates would be achieved if
the water supply industry adopted a standard
set of customer types and customer classification
procedures.
Available water production and sales
records can be used to calculate both systemwide
and sector-specific metrics of water
use. For a systemwide metric, the only accurate
and regularly updated measure of system
size is the number of connections or
customer accounts.Includes 12 references, tables, figures.