1.1 本指南涵盖了协助商业和机构建筑的业主和运营商管理清洁和内务管理的程序。本指南的重点是解决适当的清洁活动和流程，促进生态效率和可持续性，避免对建筑居住者、清洁人员、建筑结构本身和环境产生不利影响。遵守本指南中规定的原则可以提高租户/居住者的满意度，降低运营成本，提高（居住者和清洁人员）的生产力。 1.2 本指南将重点介绍管理计划的制定，包括清洁流程、产品选择、储存、使用、处置、设备、清洁人员培训以及整个链条的沟通评估- 商业。 1.3 本指南解决了与暖通空调（HVAC）系统的操作和维护有关的问题，这些系统只有在暖通空调系统提供足够的通风以降低清洁过程中或清洁过程中对清洁人员、建筑居住者和环境的风险的情况下，才能对室内空气质量（IAQ）产生重大影响。 1.4 本指南适用于由内部清洁人员或外部清洁承包商维护的建筑物。 1.5 本指南不适用于与施工相关的活动，但可能适用于施工后的清理。 1.6 本指南不作为清洁人员的程序指南。 1.7 本指南不适用于住宅建筑。 1.8 以英寸-磅单位表示的值应被视为标准值。 本标准不包括其他计量单位。 1.9 本指南提供了一组有组织的信息或一系列选项，不建议采取特定的行动。本文件不能取代教育或经验，应与专业判断结合使用。并非本指南的所有方面都适用于所有情况。本ASTM标准并非旨在代表或取代必须判断特定专业服务是否充分的护理标准，也不应在不考虑项目许多独特方面的情况下应用本文件。本文件标题中的“标准”一词仅表示该文件已通过ASTM共识程序获得批准。 1.10 本标准并不旨在解决与其使用相关的所有安全问题（如果有的话）。 本标准的使用者有责任在使用前建立适当的安全、健康和环境实践，并确定监管限制的适用性。 1.11 本国际标准是根据世界贸易组织技术性贸易壁垒委员会发布的《关于制定国际标准、指南和建议的原则的决定》中确立的国际公认的标准化原则制定的。 =====意义和用途====== 4.1 清洁通过从室内环境中提取有害污染物，在创造更清洁、更安全、更健康的环境方面提供了有据可查的好处（见参考文献 ( 3. ) ). 维护不当的室内环境可能会导致生物污染物，以及颗粒物和气体的积聚，从而对健康产生严重影响。 这些负面影响可能会对工人的生产力产生不利影响，通过增加投诉、旷工、受伤、哮喘事件或其他症状，影响清洁人员和租户。不恰当或不恰当地使用或选择清洁产品和工艺，以及不遵守标签说明，可能会导致清洁人员或建筑物居住者受伤或患病。此外，它可能对建筑物的物理结构和系统或环境有害。此外，业主和经营者对建筑物的正常功能及其对居住者和清洁人员的影响承担责任。 4.1.1 本指南为开发和保护被认为对居住者安全健康的建筑环境提供了基本参考，同时减少了日常维护对整体环境的压力。 本指南的预期用户包括建筑经理、清洁人员、产品供应商和分销商、工会代表以及在建筑维护方面共同担任管理角色的建筑居住者。本指南旨在提出有关特定建筑环境的相关问题，以便制定适当的管理策略，例如: 4.1.1.1 这座建筑是如何使用的？ 4.1.1.2 是否有任何特殊的清洁要求？ 4.1.1.3 是否有需要考虑的高危人群，如儿童、哮喘患者或孕妇？ 4.1.1.4 清洁材料是如何使用的？ 4.1.1.5 是否有与建筑和家具相关的特殊问题？ 4.1.1.6 是否存在与建筑年龄/建筑有关的问题，如历史保护要求？ 4.1.1.7 是否存在任何工程问题，如暖通空调系统和自然通风？ 4.1.1.8 如何评估或衡量清洁质量？ 4.1.2 无论具体要求如何，本指南都将有助于制定全面的计划，从而降低清洁人员、建筑居住者和环境的风险。 4.2 本指南将通过以下内容帮助建筑业主和运营商了解清洁过程: 4.2.1 制定管理计划（见第 6. )，将明确所需或预期的清洁程度，并确保清洁过程以一致的方式进行，并有足够的沟通反馈，以促进计划的成功。 4.2.2 对扩展产品责任的理解（见第 7. )以及共同责任的重要性。 本节包括任务识别和性能要求、过程和产品选择、使用、储存和处置。 4.2.3 确定培训和沟通问题（见第 8. )这将鼓励整个商业链参与清洁过程。这些问题涉及清洁人员的程序培训和反馈机会，以及与建筑租户共享信息，以告知他们可能的清洁过程影响。

1.1 This guide covers a procedure to assist owners and operators of commercial and institutional buildings in the stewardship of cleaning and housekeeping operations. The focus of this guide is to address appropriate cleaning activities and processes, to promote eco-efficiency and sustainability, and to avoid adverse impacts on the building occupants, cleaning personnel, the building structure itself, and the environment. Adherence to the principles set forth in this guide can lead to greater tenant/occupant satisfaction, reduced operational costs and greater productivity (of occupants and cleaning personnel). 1.2 This guide will focus on the development of a stewardship plan and will include the assessment of cleaning processes, product selection, storage, usage, disposal, equipment, training of cleaning personnel and communication throughout the chain-of-commerce. 1.3 This guide addresses issues relating to the operation and maintenance of the heating, ventilating and air conditioning (HVAC) systems which can have a major impact on indoor air quality (IAQ) only to the extent that the HVAC system provides adequate ventilation to lower risk to cleaning personnel, building occupants and the environment during or as a result of the cleaning process. 1.4 This guide is for use in a building that is maintained by either in-house cleaning personnel or an outside cleaning contractor. 1.5 This guide is not intended for construction related activities, but may be appropriate for post construction clean-up. 1.6 This guide is not intended as a procedural guide for cleaning personnel. 1.7 This guide is not intended for use in residential buildings. 1.8 The values stated in inch-pound units are to be regarded as standard. No other units of measurement are included in this standard. 1.9 This guide offers an organized collection of information or a series of options and does not recommend a specific course of action. This document cannot replace education or experience and should be used in conjunction with professional judgment. Not all aspects of this guide may be applicable in all circumstances. This ASTM standard is not intended to represent or replace the standard of care by which the adequacy of a given professional service must be judged, nor should this document be applied without consideration of a project’s many unique aspects. The word “Standard” in the title of this document means only that the document has been approved through the ASTM consensus process. 1.10 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety, health, and environmental practices and determine the applicability of regulatory limitations prior to use. 1.11 This international standard was developed in accordance with internationally recognized principles on standardization established in the Decision on Principles for the Development of International Standards, Guides and Recommendations issued by the World Trade Organization Technical Barriers to Trade (TBT) Committee. ====== Significance And Use ====== 4.1 Cleaning provides well documented benefits in terms of creating cleaner, safer, and healthier surroundings by extracting harmful pollutants from the indoor environment (see Ref ( 3 ) ). An improperly maintained indoor environment could give rise to biological contaminants, and buildup of particulate matter and gases which can have serious health effects. These negative impacts may have adverse affects on worker productivity affecting both cleaning personnel and tenants through increased complaints, absenteeism, injuries, asthmatic incidents, or other symptoms. Inappropriate or improper use or selection of cleaning products and processes, along with failure to follow label directions could result in injury or illness to cleaning personnel or building occupants. In addition, it may be detrimental to the physical structure and systems of the building, or to the environment. Moreover, owners and operators maintain the liability for the proper function of the building and its impacts on the occupants and cleaning personnel. 4.1.1 This guide provides a basic reference for the development and preservation of a building environment that is considered safe and healthy for occupants, while reducing the stress on the overall environment as a result of routine maintenance. The anticipated users of this guide include building managers, cleaning personnel, product suppliers and distributors, union representatives, and building occupants who serve together in a stewardship role regarding the maintenance of the building. This guide is intended to raise pertinent questions regarding specific building environments in order that an appropriate stewardship strategy may be developed, for example: 4.1.1.1 How is the building used? 4.1.1.2 Are there any special cleaning requirements? 4.1.1.3 Are there any at-risk populations that need to be considered, such as children, asthmatics, or pregnant women? 4.1.1.4 How are cleaning materials used? 4.1.1.5 Are there any special issues relevant to construction and furnishings? 4.1.1.6 Are there any issues relating to building age/architectural, such as historic preservation requirements? 4.1.1.7 are there any engineering concerns, such as HVAC systems and natural ventilation? 4.1.1.8 How is the quality of cleaning being evaluated or measured? 4.1.2 Regardless of the specific requirements, this guide will help in the formulation of a comprehensive plan resulting in reduced risk to cleaning personnel, building occupants, and the environment. 4.2 This guide will help the building owner and operator understand the cleaning process through the following: 4.2.1 The development of a stewardship plan (see Section 6 ), will clarify the level of cleanliness that is required or expected, and will ensure that the cleaning process is carried out in a consistent manner with adequate communication feedback to promote success of the plan. 4.2.2 An understanding of extended product responsibility (see Section 7 ) and the importance of shared responsibility. This section includes task identification and performance requirements, process and product selection, use, storage, and disposal. 4.2.3 An identification of the training and communications issues (see Section 8 ) that will encourage involvement with the entire chain-of-commerce in the cleaning process. These issues are related to both procedural training and feedback opportunities for cleaning personnel, as well as information sharing with building tenants to inform them of possible cleaning process impacts.