本powerpoint演示文稿首先简要概述了美国水资源，以及使用最佳实践方法优化水资源的驱动因素/好处 在公用事业公司的运营效率、服务水平和 客户和运营风险。介绍了最佳实践计划的要素，包括: 工具； 团队； 发展 优先顺序；和 实施 提供了美国水务公司项目的示例，演示结论如下: 公用事业公司可以改善运营（运营效率、服务 通过应用最佳的 实践方法 建立政策、战略和实践的治理方案； 确定利益相关者，确定角色和责任； 确定并开发最佳实践、内部/外部研究； 一路上优先考虑； 在策略上、情感上、资源上计划变革； 实施最佳实践；和 监控进度、沟通、调整。包括数字。

This powerpoint presentation begins by providing a brief overview of American Water and the drivers/benefits of using a best practice approach to optimizing the balance between a utility's operating efficiencies, service levels to customers, and operational risks. The elements of a best practice program are presented and include the following: tools; teams; development; prioritization; and, implementation. Examples from American Water's program are provided, and presentation conclusions indicate the following: utilities can improve operations (operating efficiencies, service levels to customers, and reduce risks) by applying a Best Practice approach of establishing a Governance Program of Policies, Strategies, and Practices; identify stakeholders and establish roles and responsibilities; identify and develop Best Practices, internal/external research; prioritize along the way; plan for change tactically, emotionally, resources; implement Best Practice; and, monitor progress, communicate, adjust. Includes figures.