本标准要求开发人员和客户/用户作为一个团队来规划和实施可靠性计划，该计划提供满足用户要求和期望的系统/产品。用户的要求和需求以以下四个可靠性目标的形式表示:开发人员应征求、调查、分析、理解并同意用户的需求和产品需求。开发人员与客户和用户合作，应包括必要的活动，以确保充分理解和定义用户的要求和产品需求，从而生成全面的设计规范和可靠性项目计划，并验证系统/产品满足用户记录的可靠性要求和需求。开发人员应实施一系列工程活动（包括在本标准中作为规范性活动和信息性活动，参见第3节），以使最终系统/产品满足客户的文件化要求和需求。 多功能团队应在生产过程中验证开发人员是否满足用户的可靠性要求和部署前的需求。开发人员应包括确保客户满足可靠性要求和产品需求的活动。多功能团队应在现场监测和评估系统/产品的可靠性。该团队负责识别数据元素，以评估现场系统/产品的可靠性，并确保收集的数据准确完整。团队将建立一种闭环反馈方法，以流动建议的改进（纠正措施），以监控可靠性增长。

This standard requires the developers and customer/users working as a team to plan and implement a reliability program that provides systems/products that satisfy the user¿¿¿s requirements and expectations. The user¿¿¿s requirements and needs are expressed in the form of the following four reliability objectives:The developer shall solicit, investigate, analyze, understand and agree to the user¿¿¿s requirements and product needs. The developer, working with the customer and user, shall include the activities necessary to ensure that the user¿¿¿s requirements and product needs are fully understood and defined, so that a comprehensive design specification and Reliability Program Plan can be generated.The developer shall use well-defined reliability- and systems-engineering processes to develop, design, and verify that the system/product meets the user¿¿¿s documented reliability requirements and needs. The developer shall implement a set of engineering activities (included in this standard as normative activities and informative activities, refer to Section 3) so that the resulting system/product satisfies the customer¿¿¿s documented requirements and needs.The multifunctional team shall verify during production that the developer has met the user¿¿¿s reliability requirements and needs prior to fielding. The developer shall include activities that assure the customer that the reliability requirements and product needs have been satisfied.The multifunctional team shall monitor and assess the reliability of the system/product in the field. The team is responsible for identifying the data elements to assess the reliability of the system/product in the field and to ensure the data collected are accurate and complete. The team will establish a closed-loop feedback method to flow recommended improvements (corrective actions) for monitoring reliability growth.