本幻灯片演示概述了一项效率研究，该研究展示了达拉斯水务公司（DWU）如何实现其愿景，成为优质水和废水服务的高效提供商和水行业的领导者。给出了公用事业概况信息，以及主要的资本和管理问题。本文概述了效率研究的结果，并详细概述了由于提高效率而产生的两个主要问题，即劳动力流动和分配系统更新。下面列出了与持续改进相关的十大需求。

This slide presentation outlines an efficiency study that demonstrated how Dallas Water Utility (DWU) achieved its vision of being an efficient provider of superior water and wastewater service and a leader in the water industry. Utility profile information is given, along with major capital and management concerns. The efficiency study findings are outlined and two major problems due to efficiency efforts, workforce turnover and distribution system renewal, are outlined in detail. The top 10 needs related to continuous improvement are listed.