提出了一种分离过程管理的新方法。工作流过程可以有几种形式。大多数公司现在正在以流程图的形式绘制他们的工作流过程模型，并将其挂在墙上。通常情况下，流程管理会随着墙上的图表而停止，业务照常进行，但没有对流程进行有效控制。有了流程管理技术，可以将工作流流程模型捕获到一个称为助手的计算机程序中，并用于指导日常业务活动。这样的助手可以与现有的软件系统协同工作，大大缩短周期时间。这种减少主要是通过参与协作的部门之间的及时协调来完成设计用于开发产品的过程。

A NEW APPROACH TO SEPARATING PROCESS MANAGEMENT IS PROPOSED. THE WORKFLOW PROCESS CAN TAKE SEVERAL FORMS. MOST COMPANIES ARE NOW CHARTING THEIR WORKFLOW PROCESS MODEL(S) IN THE FORM OF A FLOW CHART AND HANGING IT ON THE WALL. QUITE OFTEN, PROCESS MANAGEMENT STOPS WITH THE CHART ON THE WALL AND BUSINESS PROCEEDS AS USUAL WITH NO EFFECTIVE CONTROL OF THE PROCESS. WITH PROCESS MANAGEMENT TECHNOLOGY, THE WORKFLOW PROCESS MODEL CAN BE CAPTURED IN A COMPUTER PROGRAM, CALLED AN ASSISTANT, AND USED TO GUIDE DAY-TO- DAY BUSINESS ACTIVITIES. SUCH AN ASSISTANT WORKS WITH EXISTING SOFTWARE SYSTEMS TO REDUCE CYCLE TIME DRAMATICALLY. THIS REDUCTION IS CHIEFLY ACCOMPLISHED THROUGH TIMELY COORDINATION BETWEEN DEPARTMENTS INVOLVED IN COLLABORATING TO COMPLETE A PROCESS DESIGNED TO DEVELOP A PRODUCT.