Introductory Text1.Citation, commencement and interpretation2.Reference of a referable matter3.Time for making a reference4.Form and content of a reference5.Procedure on receipt of a reference6.Duty to investigate and determine a referable matter7.Conduct of investigation: general8.Written representations and right to request an oral hearing and be heard9.Supplementary statements and amendment and withdrawal of a reference10.Time and place of oral hearings11.Attendance at oral hearings12.Oral hearings usually to be held in public13.Costs and expenses14.Reaching and giving determinations and consequential directions15.Combining references or references and reviews16.Representation17.Restriction on use of documents and information provided for investigations18.Miscellaneous powers of the PPF Ombudsman19.Irregularities20.Substituted serviceSignatureExplanatory Note