This slide presentation outlines how an advanced geographic information system (GIS)/computerized maintenance management
system (CMMS) integration provides a utility with an effective mobile customer response management tool. The presentation outlines key capabilities of both the GIS and CMMS systems involved in the project, and addresses how to integrate the two systems to get the most out of them. Three approaches of integration are presented and include: Develop Custom
Applications;
Develop CMMS
Functionality in GIS
("GIS-centric CMMS");
Embed GIS
Functionality in CMMS
(Extend CMMS with GIS); and,
Spatial extensions. A case study is outlined of the integration approach used by the Honolulu Board of Water Supply (HBWS), and the presentation outlines in detail how the integration of
GIS/CMMS
provides the
complete solution, and the challenges and enhancements that mark
the project's future opportunities at HBWS. Includes figures.