本powerpoint演示首先简要概述了康涅狄格州中南部 区域水资源管理局和两个创新机构 它为扩展产品和服务而创建的服务项目 为客户和客户提供的服务 增加非水资源收入。这些计划包括1999年创建的PipeSafe，旨在提供 水管线的紧急保护，以及 PipeSafe Plus，后来于2004年为 下水道的紧急保护。这两个项目都是为了 为房主提供快捷服务 活动中的协助 管道泄漏、破裂或堵塞 供水或下水道服务管线 从路边跑到路边 建筑物介绍了项目启动，以及目标营销、市场分析、提供的典型服务示例、客户服务、信息技术、业务流程、员工购买- 以及调查。

This powerpoint presentation begins by providing a brief overview of the South Central Connecticut Regional Water Authority and two innovative service programs it created to expand the products and services offered to customers and increase non-water revenue. The programs included PipeSafe, created in 1999 to provide emergency protection for water lines, and PipeSafe Plus, later created in 2004 for the emergency protection of sewer lines. Both programs were designed to provide homeowners with quick assistance in the event of a leak, break or blockage to the water or sewer service lines running from the curb to the building. Program start-up is presented, along with target marketing, market analysis, examples of typical service provided, customer service, information technology, business process, employee buy-in, and surveys.