SMMT业务改进指南旨在为各种规模的企业提供急需的支持。他们专注于通过有效和高效的流程，利用持续改进和相关的工具和技术，满足客户的需求，从而实现业务成功。SPC是帮助确保流程始终满足客户需求的最重要技术。该指南包括入门、控制图（概述、变量和属性）、图表解释和能力。

The SMMT Business Improvement Guides are designed to provide much needed support for a whole variety of businesses whatever their size. They focus on achieving business success by meeting the needs of the customer through effective and efficient processes, utilising continual improvement and associated tools and techniques. SPC is a most important technique to help ensure your processes consistently meet the needs of your customers. The guide includes getting started, control charts (general, for variables & for attributes), chart interpretation and capability.