本文回顾了VOUGHT公司对全面质量管理（TQM）的探索。它回顾了全面质量管理的特点，并讨论了团队合作和领导力。描述了这种变化的经历。

THIS PAPER PRESENTS A REVIEW OF THE SEARCH FOR TOTAL QUALITY MANAGEMENT (TQM) ON THE PART OF THE VOUGHT CORPORATION. IT REVIEWS THE CHARACTERISTICS OF TQM AND DISCUSSES TEAMWORK AND LEADERSHIP. THE CHANGE EXPERIENCE IS DESCRIBED.