Today's utility manager needs to process large amounts of informationin order to efficiently operate a water system. Volumes of data,obtained from multiple sources, must be organized, integrated andanalyzed to facilitate decision-making and optimize systemperformance. An electronic Information Management System (IMS)can synthesize and analyze data to meet water utility requirementswhile saving time and money in the process.There is not one particular IMS solution appropriate for all waterutilities. The IMS must fit both the physical characteristics of theutility and the needs of managers and operators. This molding of theIMS to the water utility, using the best mix of available tools andtechnologies, is the foundation to implementing effective IMSsolutions. Includes 3 references, figures.