本幻灯片演示中概述的学习目标包括:确定是否需要外包 适合你的实用性；确定优势和优势 缺点 外包；还有，什么时候要问的问题 考虑使用外部设备 服务提供商。涵盖的主题包括:外包/共享服务的例子；管理风险；责任例子；外包的回报；以及在作出外包决定时要考虑的事项。

The learning objectives outlined in this slide presentation include: determine if outsourcing is right for your utility; determine the advantages and disadvantages of outsourcing; and, questions to ask when considering using an outside service provider. Topics covered include: examples of outsourced/shared services; managing risk; liability examples; rewards of outsourcing; and, items to consider when making the decision to outsource.