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现行 BS PD ISO/IEC TR 22446:2017
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Information technology. Continual performance improvement of IT enabled services 信息技术 IT支持服务的持续性能改进
发布日期: 2017-12-08
BS PD ISO/IEC TR 22446:2017建立了支持服务的持续绩效改进(CPI)流程 ISO/IEC 20000系列中定义的管理系统(SMS)。此过程确保成功部署并满足服务性能标准。该过程基于预测性能评估方法和相关存储库。本文件不用于认证,也不增加任何要求 符合ISO/IEC 20000-1中的规定。交叉引用:ISO/IEC 25010:2011ISO/IEC 2382:2015 ED1ISO/IEC/IEEE 24765:2010ISO/IEC 200000购买本文件时提供的所有当前修订版均包含在购买本文件中。
BS PD ISO/IEC TR 22446:2017 establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO/IEC 20000 series.This process ensures successful deployment and service performance criteria fulfilment.This process is based on a predictive performance evaluation method and a related repository.This document is not intended to be used as a means of certification and does not add any requirements to those specified in ISO/IEC 20000-1.Cross References:ISO/IEC 25010:2011ISO/IEC 2382:2015 ED1ISO/IEC/IEEE 24765:2010ISO/IEC 20000All current amendments available at time of purchase are included with the purchase of this document.
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发布单位或类别: 英国-英国标准学会
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