为了履行规划、预测和维护职责，公用事业公司必须进行跟踪和评估 高效、经济地管理他们的物质资源和资产。监管的 GASB-34和CMOM等要求也推动了对改进工作和资产的需求 经营 集成地理信息系统（GIS）和计算机化维护 管理系统（CMMS）利用资产固有的空间维度，提供 用于研究资产如何变化的基于位置的上下文。CMMS和GIS数据的结合允许 在空间上定义和定位问题。从多个来源、GIS应用程序中提取数据 大幅增加专业分析的可能性。 图形应用程序为调度员和用户提供了客户响应管理工具 客户服务代表启动工作，并将其状态和进展告知 在CMMS中更新后立即通知客户。 只有在CMMS和GIS之间共享数据时，图形界面才可用，并且必须 必须是双向的，因为初始资产插入通常来自竣工图或新客户 计费服务，以及CMMS内工作绩效的更新和变更。 本文介绍了一个整合阿尔伯克基市水务事业部的案例研究 GIS和CMMS。本文讨论了该项目的技术和人员方面，并分析了 完全集成系统的业务优势。将企业系统与GIS和CMMS集成的好处很多，包括: 获取可供多个业务系统使用的单一公共资产数据库 在整个组织中，将接口映射到CMMS将创建一个更高效、更安全的环境 调度员创建工单的有效手段，提供对地理信息的实时访问 提供有关工作活动的信息，并为GIS数据提供更有效的手段 维修包括2个参考文献。

To meet planning, forecasting, and maintenance responsibilities, utilities must track and manage their physical resources and assets efficiently and cost-effectively. Regulatory requirements such as GASB-34 and CMOM also drive the need for improved work and asset management. Integrating Geographic Information Systems (GIS) and Computerized Maintenance Management Systems (CMMS) leverages assets' inherent spatial dimensions, providing a location-based context for studying how assets change. Combining CMMS and GIS data allows spatially defining and targeting problems. Pulling data from multiple sources, GIS applications dramatically increase specialized analysis possibilities. The graphical application provides a customer response management tool for dispatchers and customer service representatives to initiate work and communicate its status and progress to customers as soon as it is updated in the CMMS. The graphical interface is usable only if data is shared between the CMMS and GIS, and must be two-way because the initial asset insert is generally from as-built drawings or new customer billing services, with updates and change-outs from work performance within the CMMS. This paper presents a case study for integrating the City of Albuquerque Water Utility Division's GIS and CMMS. This paper addresses the project's technical and human aspects, and examines the business benefits of a completely integrated system. The benefits to integrating an enterprise system with GIS and CMMS are many and include: obtaining a single common asset database that can be used by many business systems throughout the organization, mapping interface to the CMMS creates a more efficient and effective means for dispatchers to create work orders, providing real-time access to geographic information about work activities, and providing a more efficient means for GIS data maintenance. Includes 2 references.