本文件为组织提供了识别、参与、沟通和支持最容易受到自然和人为（有意和无意）紧急情况影响的个人的指南。它还包括在紧急情况下持续改进向弱势群体提供支持的指导方针。 本手册适用于在紧急情况下负责或参与部分或全部弱势群体工作规划的组织。 适用于参与应急准备、响应和恢复活动的所有类型和规模的组织，如地方、区域和国家政府； 法定机构；国际组织和非政府组织；企业；以及公众和社区团体。 本文件的重点是弱势群体及其在紧急情况下的需求。

This document gives guidelines for organizations to identify, involve, communicate with and support individuals who are the most vulnerable to natural and human-induced (both intentional and unintentional) emergencies. It also includes guidelines for continually improving the provision of support to vulnerable persons in an emergency. It is intended for use by organizations with the responsibility for, or involvement in, part or all of the planning for working with vulnerable persons in an emergency. It is applicable to all types and sizes of organizations involved in emergency preparation, response and recovery activities, such as local, regional and national governments; statutory bodies; international and non-governmental organizations; businesses; and public and community groups. The focus of this document is on vulnerable individuals and their needs in relation to an emergency.