1.1 本规程涵盖了急救医疗调度员的培训结构和主要职能。紧急医疗调度员的主要职能是管理实践中概述的紧急医疗援助呼叫 F1258 和NAEMSP关于紧急医疗调度的立场文件。作为急救医疗技术员、护理人员、护士、医生或基础电信员的培训并不能使一个人做好EMD的准备。紧急医疗调度功能已变得如此专业，只有接受过调度特定医疗培训的个人才能执行所需任务。本实践将描述应急医疗调度员基本角色的培训结构。 1.2 本实践旨在概述EMD所需的基本知识领域，并将提供EMD培训的各种教育环境之间的期望和培训标准化。 这种做法并不是为了作为培训机构的课程。制定或选择的所有课程应包括本实践中概述的关键部分。 1.3 据了解，每个机构可能具有与EMD培训相关的特殊和独特需求。但是，不在本标准范围内的专业培训领域不应包括在本实践所划定的选定24小时最低课程中。可以附加所需的额外培训，但不能取代本实践要求的学习目标。 1.4 本标准的范围包括: 1.4.1 EMD讲师资格， 1.4.2 紧急医疗调度员候选人的学生选择标准， 1.4.3 急救医疗调度员培训课程指南， 1.4.4 EMD课程目标和最短时间分配指南， 1.4.5 以规定的课程目标为基础，对学生进行测试和评估，以证明其作为急救医疗调度员的资格， 1.4.6 推荐的培训设备、材料和设施， 1.4.7 培训课程管理和记录维护指南，以及 1.4.8 可选EMD指导原则。 1.5 本标准并非旨在解决与其使用相关的所有安全问题（如有）。本标准的用户有责任在使用前制定适当的安全和健康实践，并确定监管限制的适用性。 ====意义和用途====== 4.1 紧急医疗调度员应是经过专门培训的具有特定紧急医疗知识的电信员。传统上，这些EMS人员在履行这一职责时，没有获得派遣特定的医疗培训和健全的医疗协议。通过使用标准化的方法进行选择、培训和绩效评估，可以增强及时、正确和适当的患者护理。 本标准指南旨在供负责为紧急医疗调度员提供培训、实践和评估的机构、组织和管辖区使用。

1.1 This practice covers the training structure and primary function of emergency medical dispatchers. The primary function of the emergency medical dispatcher is the management of calls for emergency medical assistance as outlined in Practice F1258 and NAEMSP Position Paper on emergency medical dispatch. Training as an emergency medical technician, paramedic, nurse, physician, or basic telecommunicator does not prepare a person to function as an EMD. The emergency medical dispatching functions have become so specialized that only an individual with dispatch specific medical training can perform the required tasks. This practice will delineate the training structure for the essential role of emergency medical dispatcher. 1.2 This practice is intended to outline the basic areas of knowledge required for an EMD, and to standardize the expectations and training between the various educational settings that are available to deliver the EMD training. This practice is not intended to serve as a curriculum for a training agency. All curricula developed or selected shall include the key components outlined in this practice. 1.3 It is understood that each agency may possess special and unique needs related to the training of EMDs. However, those specialty training areas that lie outside the scope of this standard shall not be included in selected 24 h minimum curriculum delineated by this practice. Additional training as desired may be annexed but may not supplant the learning goals required by this practice. 1.4 The scope of this standard includes: 1.4.1 EMD instructor qualifications, 1.4.2 Student selection criteria for emergency medical dispatcher candidates, 1.4.3 Emergency medical dispatcher training curriculum guideline, 1.4.4 Guidelines for EMD course goals and minimum time allocations, 1.4.5 Testing and evaluation of the student utilizing the stated course goals as basis for certification or certification eligibility as an emergency medical dispatcher, 1.4.6 Recommended equipment, materials, and facilities for training, 1.4.7 Guidelines for training course administration and record maintenance, and 1.4.8 Guidelines for an optional EMD preceptorship. 1.5 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use. ====== Significance And Use ====== 4.1 The emergency medical dispatcher should be a specially trained telecommunicator with specific emergency medical knowledge. These EMS personnel have traditionally performed this role without the benefits of dispatch specific medical training and medically sound protocols. Prompt, correct, and appropriate patient care can be enhanced with the use of a standardized approach to selection, training and performance assessment. This standard guide is intended for use by agencies, organizations and jurisdictions having the responsibility for providing the training, practice, and evaluation of emergency medical dispatchers.