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现行 BS PD CEN/TR 16894:2015
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Postal services. Quality of delivery: Reforwarding 邮政服务 交付质量:重新发送
发布日期: 2015-09-30
BS PD CEN/TR 16894:2015规定了测量转送服务质量的方法 由邮政服务运营商收集、处理和递送的国内地址邮件。作为一个 欧洲标准或技术规范,与提供给客户的服务的测量有关 在家里、邮局信箱或办公室接收邮件的家庭和商业客户 办公场所,并已与国家邮政运营商(PO)签订合同,将邮件转发至 到一个地址的限定时间长度,该地址与所发送邮件上显示的地址不同 交给他们。本标准的目的不是以提供直接服务的方式衡量POs绩效 邮政服务提供商的比较。交叉引用:EN 13850购买本文件时可获得的所有现行修订均包含在购买本文件中。
BS PD CEN/TR 16894:2015 specifies methods for measuring the quality of a re-forwarding service of domestic addressed mail that is collected, processed and delivered by postal service operators. As a European Standard or technical specification it relates to the measurement of services given to household and business customers who receive mail at their homes, their post office boxes, or at their office premises and have contracted their national Postal Operator (PO) to re-forward their mail for a defined stretch of time to an address that deviates from the one presented on the postal items that are to be delivered to them.It is not the purpose of this standard to measure the POs performance in a way that provides direct comparison of postal service providers.Cross References:EN 13850All current amendments available at time of purchase are included with the purchase of this document.
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发布单位或类别: 英国-英国标准学会
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