This paper describes a phone survey of small public water systems (PWSs) which rely on the utilization of membrane processes for Safe Drinking Water Act (SDWA) compliance. This survey was conducted to develop information on small systems that were successfully operating reverse osmosis processes for the production of safe drinking water. A total of 31 small community PWSs were contacted over a period of five days, and 22 systems chose to participate in the phone survey. The systems all used membrane processes that relied on groundwater as the feed source. Data collection consisted of identifying the plants to contact, collecting information on general operating conditions, and compiling membrane process information. The authors provide a summary of the Burnt Store reverse osmosis water treatment plant in Southwest Florida as a case study of a plant utilizing two reverse osmosis processes. Based on the survey responses, it was determined that reverse osmosis spiral wound membranes were the most common element configuration.