Utility managers are charged with providing safe
and reliable water services to current and future
customers. Sustainability has emerged as an influential
utility strategy that guides the organization's
planning and development of approaches to serving
their customers' day-to-day and long-term needs.
These sustainability strategies improve resource
efficiency, direct long-term investment strategies,
and reduce implementation risks.
The article describes a wide range of technologies
and programs that can be considered when
adapting a portfolio of strategies to include the
most cost-effective and easily implemented
approaches for delivering safe and reliable services
to water utility customers. By considering the full
water cycle and the capability of emerging technologies
to cost-effectively treat marginal-quality
water sources, the water manager is more likely to
successfully navigate the public and political interactions
that are an integral part of successful utility
planning and ensure more reliable sources of water
now, and in the future. Includes table, figures.