BS EN ISO 9241-920:2016 gives recommendations for tactile and haptic hardware and software interactions. It provides guidance on the design and evaluation of hardware, software, and combinations of hardware and software interactions, including:the design/use of tactile/haptic inputs, outputs, and/or combinations of inputs and outputs,with general guidance on their design/use as well ason designing/using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction,the tactile/haptic encoding of information, including textual data, graphical data and controls,the design of tactile/haptic objects,the layout of tactile/haptic space, andinteraction techniques.It does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille.The recommendations given in this part of ISO 9241 are applicable to at least the controls of a virtual workspace, but they can also be applied to an entirevirtual environment - consistent, in as far as possible, with the simulation requirements.NOTE It is recognized that some interactive scenarios might be constrained by the limitation that a real workspace isto be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for haptic interaction by virtue of the situation being modelled.Cross References:ETSI EG 202 048:2002ISO 9241-9:2000ISO 9241-110:2006ISO 9241-171:2008ISO 9241-400:2007ISO 9355-3:2006ISO 14915-1:2002ISO 14915-2:2003ISO 14915-3:2002ISO/TS 16071:2003ISO/IEC TR 19766:2007ISO/IEC TR 24752:2008Incorporates the following:Corrigendum, August 2016