本文为公用事业管理者提供了一些见解 谁能“听”到对话 关于他们在全国的同龄人 相信这是最重要的影响因素 他们的效用，以及他们认为可能发生的事情 解决。在一系列午餐时间的研讨会上 在整个课程中在全国各地举行 2009年，管理者们讨论了五个因素的影响 公用事业领域:环境、金融、， 基础设施、劳动力和社区。 在这五个领域中，主要问题 表面上的数据非常一致， 考虑到参与者的多样性。一 特别重要的发现是需要 公用事业管理人员将继续与其中一人交谈 另一个目的是协同行动 寻求解决方案。这些数据的一致性 调查结果突出了解决方案的必要性 这可以为公用事业提供动力 管理者需要共同行动。 包括参考资料。

This article provides insights for utility managers who have an "ear" to the conversation about what their peers across the country believe to be the most important issues affecting their utilities, and what they believe are possible solutions. In a series of lunchtime workshops held across the country over the course of 2009, managers discussed the effects of five areas on their utilities: environment, finance, infrastructure, workforce, and community. Within these five areas the major issues that surfaced were remarkably consistent, given the diversity of the participants. One especially significant finding was the need for utility managers to continue talking to one another in order to move collaboratively toward solutions. The consistency of these findings brings into focus the need for solutions that can provide momentum for utility managers to act together.Includes reference.