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Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes-Measurement framework (MF) and organization maturity model (OMM) 信息技术 IT支持的服务业务流程外包(ITES-BPO)生命周期流程
发布日期: 2020-04-16
ISO/IEC 30105规定了支持IT的企业执行的生命周期流程要求 外包业务流程的流程外包服务提供商。它定义了 计划、建立、实施、运营、监控、审查、维护和改进其服务。交叉引用:ISO/IEC 30105-2:2016ISO/IEC 33003ISO/IEC 33002ISO/IEC 33004:2015ISO/IEC 30105-1ISO 37500ISO/IEC 30105-4ISO/IEC 33063ISO/IEC 33001ISO 9000:2015包含以下内容:修订,2020年4月
ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.Cross References:ISO/IEC 30105-2:2016ISO/IEC 33003ISO/IEC 33002ISO/IEC 33020:2015ISO/IEC 33004:2015ISO/IEC 30105-1ISO 37500ISO/IEC 30105-4ISO/IEC 33063ISO/IEC 33001ISO 9000:2015Incorporates the following:Amendment, April 2020
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发布单位或类别: 英国-英国标准学会
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