This powerpoint presentation begins by providing a brief overview of the U.S. Environmental Protection Agency's (USEPA's) strategic plan measures for safe drinking water. The operation and maintenance challenges of multiple water systems are presented, along with the sustainable infrastructure initiative, green jobs, environmental justice, the USEPA's role in raising awareness of, and solving, utility workforce issues, operator workforce problem map, workforce activities in New England, state efforts on operator workforce issues, and available resources. Includes figures.