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现行 BS PAS 7070:2016
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Benchmarking process management. Specification 基准过程管理 规格
发布日期: 2016-10-31
BS PAS 7070:2016规定了可重复、统一适用的 流程的结构化,以便作为 管理基准过程的系统 将使组织能够:确定基准测试的组织需求 通过对该组织的 现有的流程和程序,以确定这些 这可能会从基准测试中受益 方法阐明基准测试的目的以及 信息将被使用;确定其他可能具备以下能力的组织: 提供实践证明的例子;记录并分析所遵循的实践,以及 公司内部和外部取得的业绩 确定的示例组织;将自己的实践和表现与 其他人分析并确定差异;审查发现的差异,以实现管理 由标杆管理组织做出决策 至于是否有足够的组织 有利于证明变化的合理性;评估已实施项目的效益 改变以建立组织绩效 期望并证实持续的结果。基准测试不是一项独立的活动,而是 收集性能信息的工具 以及组织内外的实践, 允许评估内部绩效、目标 设定和识别改进机会。因此,必须实施和实施基准测试 作为组织治理和 与组织需要做的事情保持一致 决策和管理绩效(见图1)。图1中确定的过程用 本规范相关条款的编号 它们的详细信息。基准测试模型适用于 与所有基准类型的关系(见附录A)和 它的实施将确保各组织 必要的优先事项是: 识别、理解并致力于 协调基准计划或行为准则;选择可信、相关的目标组织;证明已经建立了一个流程 跟着;并确保基准测试结果稳健且 接受审查。目的是促进 基准测试报告的结果是可信的 态度,并能真正比较 基准测试结果。购买本文件时可获得的所有当前修订均包含在购买本文件中。
BS PAS 7070:2016 specifies a repeatable, uniformly applicable process structured so as to be implementable as a system for managing benchmarking processes, which will enable organizations to:Identify organizational needs for benchmarking through systematic examination of the organization's existing processes and procedures to identify those that could potentially benefit from a benchmarking approach;Articulate the purpose of benchmarking and how the information will be used;Identify other organization(s) potentially capable of providing example of proven practice;Document and analyse the practices followed and performance achieved both internally and by the identified example organization(s);Compare own practices and performance with that of the others analysed and identify differences;Review differences identified to enable management of the benchmarking organization to take decisions as to whether there is sufficient organizational benefit to justify changes;evaluate the benefit achieved from the implemented changes in order to establish organizational performance expectations and substantiate ongoing results.Benchmarking is not an independent activity, but rather a tool to gather the information about performance and practices within and external to an organization, allowing evaluation of internal performance, target setting and identification of improvement opportunities.As such benchmarking must be implemented and monitored as part of organizational governance and aligned to what the organization needs to make decisions and manage performance (see Figure 1).The processes identified in figure 1 are annotated with the number of the relevant clauses of this specification where they are detailed.The benchmarking model is appropriate for use in relation to all benchmarking types (see Annex A) and its implementation will ensure that organizations give the necessary priority to:Identifying, understanding and working to a coordinated benchmarking plan or code of conduct;selecting credible, relevant, target organizations;demonstrating that an established process has been followed; andensuring that benchmarking results are robust and open to scrutiny.with the objective of facilitating the reporting of benchmarking results in a credible manner and enabling genuine comparison between benchmarking results.All current amendments available at time of purchase are included with the purchase of this document.
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发布单位或类别: 英国-英国标准学会
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