本文件为提供导游或自导参观的服务提供商制定了一般要求和建议，以使游客能够了解: —？关于旅游景点的文化、历史或自然价值的特征；或 —？一项服务、一项活动或一项产品现在或过去是如何发展的（即工业旅游业）。 本文件适用于游客参观以及可能影响参观质量和安全和/或游客体验的相关服务、设施、设备和操作。 本文件不适用于ISO18065适用，或适用于公认的博物馆。

This document establishes general requirements and recommendations for service providers that offer guided or self-guided visits in order to enable visitors to learn: —？about the characteristics of the cultural, historical or natural value of a tourist site; or —？how a service, an activity or a product is developed now or was developed in the past (i.e industrial tourism). This document applies to tourist visits and related services, facilities, equipment and operations that can affect the quality and safety of the visit and/or the experience of the visitors. This document does not apply to natural protected areas for which ISO？18065 applies, or to recognized museums.