Compliance with the onslaught of regulation over the last two decades has raised many issues that have had to be addressed: technological issues, employee staffing issues, and financial issues and constraints. These have all come against the backdrop of special interest group influence, consumer outrage as a result of sensational media coverage, regulatory fragmentation and legislative conflict. The message this author wants to convey is: government regulators, public interest groups and the water industry must strike a reasonable, prudent balance between regulating risk and cost.