BS ISO/IEC 16350:2015为应用程序管理流程建立了通用框架 具有定义良好的术语，可供软件行业参考。它包含过程， 从供应商的角度来看，在操作和使用阶段适用的活动和任务 增强、维护和更新应用软件及相关软件的组织 数据结构、体系结构、设计和其他文档等产品。本国际标准适用于应用的供应、维护和更新，无论 针对使用应用程序的组织在内部或外部执行。应用程序管理包括所有任务、职责和活动，目的是 应用程序对业务流程的支持继续满足 在业务流程的整个生命周期中使用这些应用程序的组织。因此，本国际标准侧重于以下方面:应用程序（软件）的日常管理以及相关的数据结构和支持 客户组织，包括处理事件和服务请求等呼叫；根据不断变化的需求维护和更新应用程序和数据结构 要求和需求；影响公司未来的业务和/或技术的机遇、威胁和变化 应用程序，以及基于此，维护和更新应用程序的策略；应用管理组织的组织和策略。退休前，申请的生命周期包括两个重要阶段: 初始阶段 应用程序的开发以及操作和使用阶段（当软件在使用时，在 操作、支持、修改和更新）。这一操作和使用阶段是本报告的主题 国际标准。应用程序的初始开发不在本手册的范围内 但是，负责初始开发的项目必须符合国际标准 以应用程序管理组织的需求为例，这些需求将增强和维护 这项申请需要考虑。这意味着应用程序管理组织将 要求项目交付初始需求、架构产品、设计、标准和其他 文档，以便在增强和维护期间使用这些产品。交叉引用:IEEE 1012ISO 9000:2005ISO/IEC 9001:2008ISO/IEC 12207:2008ISO/IEC 15288:2008ISO/IEC 15504-8:2012ISO/IEC 19770-2:2009ISO/IEC 20000-1:2011ISO/IEC TR 20000-4:2010ISO/IEC 24774:2007ISO/IEC 27036ISO/IEC 33001ISO/IEC 29119ISO/IEC/IEEE 24765: 2010年购买本文件时可获得的所有当前修订均包含在购买本文件中。

BS ISO/IEC 16350:2015 establishes a common framework for application management processes with well-defined terminology that can be referenced by the software industry. It contains processes, activities, and tasks that apply during the stage of operation and use from the point of view of the supplier organization that enhances, maintains, and renews the application software and the software-related products such as data-structures, architecture, designs, and other documentation.This International Standard applies to the supply, maintenance, and renewal of applications, whether performed internally or externally with respect to the organization that uses the applications.Application management comprises all of the tasks, responsibilities, and activities with the aim that the support of business processes by applications continues to meet the requirements and needs of the organizations that use these applications throughout the entire life span of their business processes.This International Standard therefore focuses on the following:day-to-day management of applications (the software) and the related data structures and support of costumer organizations, including handling calls such as incidents and service requests;maintenance and renewal of applications and data structures in accordance with changing requirements and needs;opportunities, threats, and changes in the business and/or technology that influence the future of the applications and, based on that, the strategy for maintaining and renewing the applications;organization and strategy of application management organizations.Before retirement, the life cycle of an application consists of two important stages: the stage of initial development of the application and the stage of operation and use (when the software is in use, in operation, supported, modified, and renewed). This stage of operation and use is the subject of this International Standard. The initial development of an application is not within the scope of this International Standard, however the project that is responsible for the initial development has to take the requirements of the application management organization that will enhance and maintain the application into consideration. This means that the application management organization will ask the project to deliver initial requirements, architecture products, design, standards, and other documentation, in order to use these products during enhancement and maintenance.Cross References:IEEE 1012ISO 9000:2005ISO/IEC 9001:2008ISO/IEC 12207:2008ISO/IEC 15288:2008ISO/IEC 15504-8:2012ISO/IEC 19770-2:2009ISO/IEC 20000-1:2011ISO/IEC TR 20000-4:2010ISO/IEC 24774:2007ISO/IEC 27036ISO/IEC 33001ISO IEC 33004ISO/IEC/IEEE 29119ISO/IEC/IEEE 24765:2010All current amendments available at time of purchase are included with the purchase of this document.