与公民沟通接触环境污染物可能对健康造成的影响，给政府机构带来了重大且日益严峻的挑战。交互式风险沟通需要强大的风险反馈组件。风险反馈是一个结构化的过程，机构通过该过程征求、接收和评估公民的意见，以便纳入风险管理工厂。介绍了规划和管理风险反馈的程序，并将这些技术应用于假设的饮用水含氨化情况。 包括12篇参考文献。

Communicating with citizens about the possible health effects of exposure to environmental contaminants offers government agencies a significant and growing challenge. Interactive risk communication requires a strong risk-feedback component. Risk feedback is a structured process whereby the agency solicits, receives, and evaluates citizen input for inclusion in a risk-management plant. Procedures for planning and managing risk feedback are presented, and these techniques are applied to a hypothetical drinking-watercontamination situation. Includes 12 references.