本文件适用于非常小的实体（VSE）。VSE是指最多有25人的企业、组织、部门或项目。 本文件旨在提供一套基于多个标准（即ISO/IEC/IEEE 15288、ISO/IEC/IEEE 15289、ISO 9000、ISO 9001、ISO 31000、ISO/IEC 38500、ISO 10004、ISO 10007、ISO/IEC 20000、ISO/IEC 27035）的可审计要求，以支持VSE提供服务。服务可以提供给内部或外部客户。 本文件不是管理体系标准（MSS），也不提供满足MSS要求的指南。ISO/IEC 20000-1:2011是服务管理的MSS（信息见附录D）。 本文件并未促进所有组织在方法上的一致性，因为具体的目标和计划是根据单个组织的需求量身定制的。

This document is applicable to Very Small Entities (VSEs). A VSE is an enterprise, an organization, a department or a project having up to 25 people. The purpose of this document is to provide a set of auditable requirements based on multiple standards (i.e., ISO/IEC/IEEE 15288, ISO/IEC/IEEE 15289, ISO 9000, ISO 9001, ISO 31000, ISO/IEC 38500, ISO 10004, ISO 10007, ISO/IEC 20000, ISO/IEC 27035) that supports the delivery of services by a VSE. Services can be delivered to internal or external customers. This document is not a Management System Standard (MSS), nor does it provide guidance on fulfilling the requirements of an MSS. ISO/IEC 20000-1:2011 is the MSS for service management (see Annex D for information). This document does not promote uniformity in the approach across all organizations, as specific objectives and initiatives are tailored to suit an individual organization's needs.